BROOKLYN, NY--(Marketwired - Nov 24, 2015) - Great Eastern Energy, a leading supplier of natural gas, electricity and renewable energy solutions in the Northeast and one of the longest standing energy service companies in the region, has received the Silver CX Award for Best Employee Engagement. The award was presented to Great Eastern Energy in Dallas, TX, during the 2015 Engagement & Experience Expo. The expo provided the ideal forum for marketing executives and customer experience professionals to share insights, best practices and innovations.
Hosted by Loyalty360, the 2015 CX Awards honored brands that use innovative engagement strategies to build loyalty, offer exceptional customer experience and empower employees. In this respect, Great Eastern Energy stood out from over 100 entries.
By developing an inclusive company culture where everyone is treated with respect, Great Eastern Energy excels by encouraging employees to voice their thoughts and opinions in monthly meetings that include team-building workshops, departmental updates and suggestions for continuous improvement. In the last ten years, they have also seen the number of full-time employees increase by nearly 63%, while employee retention remains at 93%.
"Great Eastern Energy has made tremendous advancements in Employee Engagement and we are proud to present them with the 2015 Silver CX Award in this category," said Mark Johnson, CEO of Loyalty360. "We respect Great Eastern Energy for its efforts in building and empowering teams that successfully execute a proactive customer experience."
"It's an honor to be recognized by Loyalty360. This is truly a reflection of our focus and awareness of employee engagement," said Virginie Glaenzer, Executive Vice President of Marketing and Customer Experience at Great Eastern Energy. "At Great Eastern Energy we recognize that our employees are our best asset, and as we continue to grow, we strive to build strong and innovative teams."
Great Eastern Energy's mission is to empower people with the knowledge necessary to make better energy decisions. At the forefront of the sustainability movement and focused on promoting positive energy behaviors and reducing consumption, the company attributes its cultural success to living by six core values which include integrity, optimism, continuous improvement, passion, inclusiveness and accountability.
About Great Eastern Energy
Great Eastern Energy is a leading supplier of natural gas, electricity, and renewable energy in the Northeast. By providing full service energy solutions, we help businesses and property owners thrive by managing energy costs and increasing the bottom line. Our mission is to empower people with the knowledge necessary to make better energy decisions and reduce consumption. For more information, please visit our website: http://www.greateasternenergy.com/.
About Engagement & Experience Expo
Engagement & Experience Expo is a forum to openly discuss customer, brand and channel challenges and solutions. Discover how to optimize the customer experience at all touch-points and increase the impact of engagement throughout the customer lifecycle. For more information, please visit: http://www.engagementexpo.com/Home.
Loyalty360 is an unbiased, market driven, voice-of-the-customer focused clearinghouse and think-tank that is committed to bringing customer loyalty to the forefront as a critical marketing strategy. A trusted source for cutting-edge research, best practices, and networking opportunities, Loyalty360 gives members the expert insights and guidance they need to better understand loyalty and develop programs that effectively engage their customers and employees and build stronger relationships with them. For more information, please visit: http://www.loyalty360.org/.
(November 24, 2015 - 9:01 AM EST)
News by QuoteMedia