February 2, 2016 - 9:23 AM EST
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Opower Launches Agile EE: A Significantly Upgraded Energy Efficiency Solution

Flexible, innovative set of tools will help utilities turbocharge DSM programs

Opower (NYSE: OPWR), the global leader in cloud-based software for the utility industry, today announced the launch of Agile EE, a major upgrade to its Energy Efficiency solution. With an expanded set of cutting edge new features, utilities can now design programs that drive industry-leading, reliable efficiency savings while also increasing marketing effectiveness, lifting customer satisfaction, and addressing a wide range of demand side management (DSM) goals.

“Over the last several years, our clients have sought to get more out of their DSM investments by integrating energy efficiency programs into their core customer experiences,” said Opower CEO Dan Yates. “Our upgraded solution will give utilities the unprecedented ability to design and manage programs that meet their unique goals, delight customers, and amplify the impact of their entire DSM portfolios. It’s a huge leap forward in innovation for our Energy Efficiency solution.”

Agile EE includes significant enhancements for both utilities and their customers. Innovations include:

  • Redesigned Home Energy Reports, including new digital reports, that deliver a cross-channel, deeply-branded customer experience and helps position utilities as trusted energy advisors;
  • Reports that change with each season and can be personalized for different types of customers (high energy users, low-income, AMI or new smart meter customers, and new movers);
  • More ways to drive customers online to web tools including Opower’s Points & Rewards, a redesigned online audit, and the Opower Marketplace, a predictive recommendation engine for efficient products and services;
  • New email and text billing alerts that reach customers when they’re primed to take action or participate in a utility program;
  • The ability to deliver a consistent, engaging experience across web, email, mobile and other channels;
  • The full integration of Opower’s segmentation and targeting capabilities into every program; and
  • Enhanced utility-facing program and data management tools to provide real-time access to results and customer data, and the ability to configure report content.

Agile EE is powered by Opower’s proprietary personalization algorithms which ingest more than 85 different variables to produce insights and recommendations unique to every customer. Opower’s analytics engine has processed more than 500 billion meter reads to date -- the largest residential energy data system on earth.

Portions of Agile EE are already live with dozens of utilities, including San Diego Gas & Electric, American Electric Power, and Xcel Energy.

To learn more, go to: www.opower.com/getting-more-out-of-dsm

About Opower

Opower (NYSE: OPWR) is an enterprise software company that helps utilities elevate the customer experience. Energy providers use Opower's customer engagement platform to deliver proactive, digital communications that raise customer satisfaction, manage energy demand, and lower service costs. Opower's software is deployed to more than 95 utilities worldwide and reaches more than 50 million homes and businesses. For more information, please visit www.opower.com and follow us on Twitter at @Opower.

Forward-looking Statements

This release contains forward-looking statements, including statements regarding benefits from the use of Opower’s solutions. Any statements in this press release about future expectations, plans and prospects for Opower represent Opower’s views as of the date of this press release. These forward-looking statements are subject to a number of risks, uncertainties and assumptions. While Opower may elect to update these statements at some point in the future, Opower specifically disclaims any obligation to do so.

Opower Contact
Alex Kotran
alex.kotran@opower.com


Source: Business Wire (February 2, 2016 - 9:23 AM EST)

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