Flexible, innovative set of tools will help utilities turbocharge DSM
programs
Opower
(NYSE: OPWR), the global leader in cloud-based software for the utility
industry, today announced the launch of Agile EE, a major upgrade to its
Energy Efficiency solution. With an expanded set of cutting edge new
features, utilities can now design programs that drive industry-leading,
reliable efficiency savings while also increasing marketing
effectiveness, lifting customer satisfaction, and addressing a wide
range of demand side management (DSM) goals.
“Over the last several years, our clients have sought to get more out of
their DSM investments by integrating energy efficiency programs into
their core customer experiences,” said Opower CEO Dan Yates. “Our
upgraded solution will give utilities the unprecedented ability to
design and manage programs that meet their unique goals, delight
customers, and amplify the impact of their entire DSM portfolios. It’s a
huge leap forward in innovation for our Energy Efficiency solution.”
Agile EE includes significant enhancements for both utilities and their
customers. Innovations include:
-
Redesigned Home Energy Reports, including new digital reports, that
deliver a cross-channel, deeply-branded customer experience and helps
position utilities as trusted energy advisors;
-
Reports that change with each season and can be personalized for
different types of customers (high energy users, low-income, AMI or
new smart meter customers, and new movers);
-
More ways to drive customers online to web tools including Opower’s
Points & Rewards, a redesigned online audit, and the Opower
Marketplace, a predictive recommendation engine for efficient products
and services;
-
New email and text billing alerts that reach customers when they’re
primed to take action or participate in a utility program;
-
The ability to deliver a consistent, engaging experience across web,
email, mobile and other channels;
-
The full integration of Opower’s segmentation and targeting
capabilities into every program; and
-
Enhanced utility-facing program and data management tools to provide
real-time access to results and customer data, and the ability to
configure report content.
Agile EE is powered by Opower’s proprietary personalization algorithms
which ingest more than 85 different variables to produce insights and
recommendations unique to every customer. Opower’s analytics engine has
processed more than 500 billion meter reads to date -- the largest
residential energy data system on earth.
Portions of Agile EE are already live with dozens of utilities,
including San Diego Gas & Electric, American Electric Power, and Xcel
Energy.
To learn more, go to: www.opower.com/getting-more-out-of-dsm
About Opower
Opower (NYSE: OPWR)
is an enterprise software company that helps utilities elevate the
customer experience. Energy providers use Opower's customer engagement
platform to deliver proactive, digital communications that raise
customer satisfaction, manage energy demand, and lower service costs.
Opower's software is deployed to more than 95 utilities worldwide and
reaches more than 50 million homes and businesses. For more information,
please visit www.opower.com
and follow us on Twitter at @Opower.
Forward-looking Statements
This release contains forward-looking statements, including
statements regarding benefits from the use of Opower’s solutions. Any
statements in this press release about future expectations, plans and
prospects for Opower represent Opower’s views as of the date of this
press release. These forward-looking statements are subject to a number
of risks, uncertainties and assumptions. While Opower may elect to
update these statements at some point in the future, Opower specifically
disclaims any obligation to do so.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160202006022/en/
Copyright Business Wire 2016
Source: Business Wire
(February 2, 2016 - 9:23 AM EST)
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