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 October 26, 2015 - 1:08 PM EDT
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PECO Recognized with National Customer Service Award for Premier Service to Customers

The Edison Electric Institute (EEI) has awarded PECO its Outstanding National Key Accounts Customer Service Award for its innovative approach and premier service for commercial and industrial customers. The award was presented to PECO’s Large Customer Services group at EEI’s National Key Accounts Workshop in Dallas on Saturday, October 24.

This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20151026006252/en/

The Edison Electric Institute (EEI) has awarded PECO its Outstanding National Key Accounts Customer  ...

The Edison Electric Institute (EEI) has awarded PECO its Outstanding National Key Accounts Customer Service Award for its innovative approach and premier service for commercial and industrial customers. (Photo: Business Wire)

“We are constantly looking at new and innovative ways to advance the customer experience,” said Craig Adams, PECO president and CEO. “We are proud that our largest customers have named us a leader in customer service.”

Some of PECO’s largest customers, including Best Buy, Walmart, Staples, Home Depot, Limited Brands and TJX voted to honor PECO with this significant award.

PECO’s Large Customer Services group is dedicated to nearly 2,000 of the company’s largest customers with more than 20,000 locations across Southeastern Pennsylvania.

The Outstanding National Key Accounts Customer Service Awards were established by EEI’s Customer Advisory Group (CAG), a group of 25 national chain customers that provide feedback, guidance and support to EEI’s National Key Accounts program. EEI’s National Key Accounts is a customer-oriented program where leading multi-site customers and electric utility account representatives collaborate to develop efficient energy management strategies that can be integrated into facilities nationwide.

"Building and maintaining close relationships with customers are critically important for utilities today as customers’ needs are evolving faster than ever,” said Tom Kuhn, EEI president. "This year’s award recipients are leading the way by providing exceptional customer service, as well as products and services that are helping to make their customers more efficient and more productive."

Earlier this year, PECO and its sister utilities BGE (Baltimore) and ComEd (Chicago) were three of 12 utilities nationwide to receive EEI Emergency Recovery Awards for outstanding efforts in restoring electric service to customers following significant storm events.

Based in Philadelphia, PECO is an electric and natural gas utility subsidiary of Exelon Corporation (NYSE: EXC). PECO serves 1.6 million electric and more than 506,000 natural gas customers in southeastern Pennsylvania and employs about 2,400 people in the region. PECO delivered 89.9 billion cubic feet of natural gas and 37.5 billion kilowatt-hours of electricity in 2014. Founded in 1881, PECO is one of the Greater Philadelphia Region's most active corporate citizens, providing leadership, volunteer and financial support to numerous arts and culture, education, environmental, economic development and community programs and organizations. For more information visit peco.com, and connect with the company on Facebook and Twitter.

If you are a member of the media and would like to receive PECO news releases via e-mail please send your e-mail address to PECO.Communication@exeloncorp.com

PECO
Ben Armstrong, 215-841-4137
215-841-5555
benjamin.armstrong@exeloncorp.com


Source: Business Wire (October 26, 2015 - 1:08 PM EDT)

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