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 September 23, 2015 - 4:00 AM EDT
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Strategic ISO Revisions Put the Customer First

GENEVA, September 23, 2015 /PRNewswire/ --

The world's ten leading assurance services providers have unanimously approved of the International Standards Organisation's (ISO) revision to the popular ISO 9001 management system.

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In its most important revision for 15 years, the ISO business management tool has been significantly updated. The main changes include:

  • A more customer-centric approach
  • Greater focus on risk management
  • More emphasis on performance and achieving desired outcomes

The standard also includes a subtle shift away from its previous processes-driven approach and encompasses a notable reduction in the paperwork previously associated with the standard.

"These revisions have not only modernised the standard by making it more relevant to today's globalised, information-driven market place, but they have also turned ISO 9001 into a customer-focused business tool," said Marcus Long, the Chief Executive of the Independent International Organisation for Certification (IIOC).

With more than 1.1 million organisations currently certified globally, the revisions are expected to make the standard even more popular among supply firms and purchasing managers, where it serves as a cornerstone of quality management, in a world of increasingly complex global supply chains.

More information is available on

Notes for Editors

About is a campaign to raise awareness of the benefits that certification and assurance services can have for businesses. It is spearheaded by the world's leading certification providers and the Independent International Organisation for Certification (IIOC). The ten leading certification providers, who collectively employ more than 322,000 people in over 170 countries, and produce a combined annual turnover of approximately $22billion USD[1], are listed below:


1. Rounded and based on exchange rates on 08/09/2015

ABS Quality Evaluations
British Standards Institution (BSI)
Bureau Veritas Certification
DEKRA Certification
DNV GL Business Assurance
SAI Global

About IIOC 

IIOC was set up in 1993 by a number of key international certification bodies, each delivering a range of management systems certification schemes and other assurance services. IIOC represents their views on management system certification issues and provides technical input to decision-making in this field.

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Source: PR Newswire (September 23, 2015 - 4:00 AM EDT)

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