March 23, 2015 - 1:26 PM EDT
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Allconnect Announces Partnership with Westar Energy to Provide Free, Personalized Assistance with Home Service Choices

Allconnect, a national leader in connecting consumers with essential home services, today announced a new partnership with Westar Energy, the largest electric utility in Kansas, to offer its Move Advisor program to Westar’s nearly 700,000 customers. The program is called ‘Connections from Westar Energy’ and is a free, one-stop resource for consumers to receive personalized assistance to compare and order home services.

Westar Energy customers who call to transfer or establish service will have the opportunity to speak with an Allconnect home service advisor, who reviews the numerous home services options specifically available at their new address, including satellite TV, cable TV, Internet, phone, and home security systems. After discussing the plans, promotions and bundles available, the advisor then takes the order and schedules installation, providing end-to-end service.

Customers who transfer or establish service with Westar Energy online will also have the opportunity to explore, compare and purchase home service options available at their new address through Allconnect’s e-commerce platform.

“We are always looking for new ways to enhance our customers’ experience, and Allconnect understands that,” said Hal Jensen, Executive Director Customer Programs & Services for Westar Energy. “This program makes the complicated process of setting up home services easy, and I think Westar Energy’s customers will appreciate the value and convenience this adds to their experience with us.”

Allconnect reaches more than 50 million U.S. households and is the national leader in connecting utility and energy customers with essential home services and other utility value-add products, and Westar is the largest electric provider in Kansas, serving nearly 700,000 customers. The partnership with Westar expands Allconnect’s reach within Kansas, and continues the expansion of its national footprint among utility and energy customers and other affiliates.

“Allconnect has a proven track record of improving customer satisfaction for our utility partners by saving their customers time and money,” said Sam Howe, Allconnect CEO. “We’re excited to put our technology, data-driven processes and friendly, consultative approach to work for Westar Energy.”

About Allconnect

Allconnect offers customers a convenient single source to compare and connect integrated media, broadband, home protection, energy and green products. Allconnect’s services are available at, through utility and energy companies representing over 50 million households, and via affiliates. Through more than 20 million annual consumer touch points, the company acquires customers, increases revenue and generates higher customer satisfaction for its partners. Allconnect’s customer satisfaction ranks in the top 10 percent of companies nationwide based on its American Customer Satisfaction Index score. Founded in 1998, Allconnect is headquartered in Atlanta, Georgia, with offices in Houston, Texas; Lexington, Kentucky; and St. George, Utah. For more information, visit or follow the company on Twitter and Facebook.

About Westar Energy

Westar Energy, Inc. (NYSE: WR) is Kansas’ largest electric utility. For more than a century, we have provided Kansans the safe, reliable electricity needed to power their businesses and homes. Every day our team of professionals takes on projects to generate and deliver electricity, protect the environment and provide excellent service to our nearly 700,000 customers. Westar has 7,200 MW of electric generation capacity fueled by coal, uranium, natural gas, wind and landfill gas. We are also a leader in electric transmission in Kansas. Our innovative customer service programs include mobile-enabled customer care, a smart meter pilot project and paving the way for electric vehicle adoption. Our employees live, volunteer and work in the communities we serve.

For Allconnect
Sue Rodman, 404-784-5650
[email protected]

Source: Business Wire (March 23, 2015 - 1:26 PM EDT)

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