November 7, 2016 - 11:36 AM EST
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Cold Weather Season Starts Now

Missouri Gas Energy customers may qualify for special programs

KANSAS CITY, Mo., Nov. 7, 2016 /PRNewswire/ -- Temperatures are starting to dip and furnaces are starting to run. Starting each November, Missouri Gas Energy offers unique programs to help customers stay warm and use natural gas more efficiently. During the first week of the Cold Weather Rule, more than 500 Missouri Gas Energy customers have signed up for special payment programs.

  • Cold Weather Rule is available from November 1 through March 31. It provides the most lenient payment plan available for customers who have fallen behind on their accounts. It enables eligible customers to continue gas service or restore gas service by making an initial payment and then beginning a balanced monthly payment plan. If customers make their monthly payments, they can stay on this plan permanently.
  • Heating assistance is available for those struggling to stay warm. Right now, federal heating assistance is available for elderly and disabled customers. Starting December 1, any qualifying low-income customers can receive Low Income Home Energy Assistance Program (LIHEAP) funds. Customers can call United Way at 2-1-1 for more information.
  • Budget Billing is a free service that provides customers with consistent bill amounts throughout the year. One out of every five Missouri Gas Energy customers uses this free service. Customers can enroll today and the payment plan will start on their next billing cycle. To sign up, call 800-582-1234.
  • DollarHelp is an easy way for MGE customers to help their neighbors stay warm this winter. Checking the red box on an MGE bill provides $1 a month to help our neighbors stay warm. Customers can also donate by visiting Missouri Gas Energy and the United Way together provide the administrative resources for this program, so 100 percent of donations go directly to recipients.

If any customer is struggling to stay warm, please call Missouri Gas Energy directly to find out what options are available.

Some quick and easy tips to use natural gas more efficiently:

    • Seal off unused rooms by closing the registers and keeping the doors shut tightly.
    • Keep furniture away from heating registers.
    • Make sure a clean furnace filter is installed.
    • Wash only full loads in the dishwasher and washing machine.
    • Clean out the dryer lint trap before each load.

Missouri Gas Energy has provided natural gas service to the residents of the Kansas City metropolitan area and western Missouri for nearly 150 years. Now owned by Laclede Gas Company, a subsidiary of Spire Inc. (NYSE: SR), we are part of the largest gas distribution company in Missouri, delivering natural gas to more than 1.13 million customers. Missouri Gas Energy serves residential, commercial and industrial customers in 30 counties. For more information, please visit

Media Contact: Jenny Gobble
[email protected]


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SOURCE Missouri Gas Energy

Source: PR Newswire (November 7, 2016 - 11:36 AM EST)

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