June 8, 2016 - 4:00 AM EDT
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Fraud Advisory from Black Hills Energy in South Dakota

Rapid City, S.D. - - Black Hills Energy recently received a report of a scam involving unknown parties contacting BHE customers.

According to the report, the fraudulent caller tells BHE customers that they are calling on behalf of another utility that is working for us on disconnects.

If you suspect fraud, immediately contact local law enforcement. If you have concerns or questions about Black Hills Energy employees, call customer service at 888-890-5554. We can confirm the legitimacy of the claim and can also confirm bill payments, service work, or a service call to any address.

That holds true for any utility. The number to call can be found on your monthly bill or the utility's website. It's important to know that scammers can cause caller ID displays to mimic legitimate companies, making it appear as if the call is legitimate.

These scams often start with different stories and can involve any utility provider or other type of business. Regardless, the way to avoid falling victim is usually the same:

- Do not provide your Social Security number, credit card numbers, or bank account information to anyone who requests that information during an unsolicited phone call or an unannounced visit.

- If someone calls claiming they represent your local utility provider and they demand immediate payment or personal information, hang up and call the customer service number on your utility bill. Do not give in to a high-pressure call seeking personal information.

- Never allow anyone into your home for an unannounced visit to check your electrical wiring, cable or phone lines, natural gas pipes, or your appliances unless you have scheduled an appointment or are aware of a confirmed problem. Anytime a utility employee arrives at your door, require the employee to produce proper identification, and do not hesitate to confirm the visit with the utility company via a phone call before permitting any access to your property.

- Black Hills Energy employees carry company-issued photo identification at all times and would be happy to have you contact our customer service number listed to verify their identity.


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Source: Equities.com News (June 8, 2016 - 4:00 AM EDT)

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