New website, based on customer feedback, provides anytime, anywhere
access and convenience to important account information
PECO has launched a new website, providing anytime, anywhere access for
customers. The responsive design of the new site optimizes the online
experience for customers from any online device – mobile, tablet and
desktop. Customers can easily access important account information and
customize their online experience.
The new design incorporates feedback provided by customers. Upgraded
navigation improves access to important services, making it easy for
customers to report and check the status of outages, view their energy
usage and make more informed decisions about their energy usage through
more easily accessible pages and content.
“We are continuing to transform the energy experience for our customers
and this new website is yet another important example of this effort,”
said Craig Adams, PECO president and CEO. “We know our customers are
always on-the-go, and this new website will provide them with the
anytime, anywhere access they expect.”
PECO, and its sister Exelon utilities, BGE, ComEd, Pepco, Delmarva Power
and Atlantic City Electric are using the latest web technology to
enhance the customer online experience.
In addition to the new website, PECO recently launched PECO Alerts,
providing customers the ability to receive alerts the way they want them
– via text, email or phone – regarding outages, billing, payment, usage
and more. PECO also recently launched a new online interactive outage
map where customers can get more information about outages.
Customers can experience the new PECO website from any online device at peco.com.
Customers can also follow PECO on Facebook
and Twitter
at PECOConnect.
Based in Philadelphia, PECO is an electric and natural gas utility
subsidiary of Exelon Corporation (NYSE: EXC). The company’s 2,400
dedicated employees provide advanced, innovative energy solutions to 1.6
million electric and more than 511,000 natural gas customers in
southeastern Pennsylvania. In 2015 PECO delivered 86.9 billion cubic
feet of natural gas and 38 billion kilowatt-hours of electricity. The
company also has an estimated annual economic impact of $4.5 billion in
Pennsylvania, supporting more than 9,600 local jobs and producing $760
million in labor income. Founded in 1881, PECO is one of the Greater
Philadelphia Region's most active corporate citizens, providing
leadership, volunteer and financial support to numerous arts and
culture, education, environmental, economic development and community
programs and organizations. For more information visit PECO.com,
and connect with the company on Facebook
and Twitter.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160711005773/en/
Copyright Business Wire 2016
Source: Business Wire
(July 11, 2016 - 10:00 AM EDT)
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