February 16, 2018 - 2:00 PM EST
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Santanna Energy Services Hires John Marinelli As Customer Experience And Consumer Services Manager

BOLINGBROOK, Ill., Feb. 16, 2018 /PRNewswire/ -- Santanna Energy Services is pleased to announce the addition of a veteran Customer Experience and Customer Service professional to its leadership team.  John Marinelli, joined the Santanna team as the Customer Experience and Consumer Services Manager in our Bolingbrook, IL location.  Within this role, Marinelli will be responsible for Customer Service, Quality Assurance, and Customer Communications for Santanna.  "We are delighted to have John be part of our Santanna leadership team, and to help us deliver a world class customer experience for all of Santanna's customers," said Doug Cueller, Vice President of Midwest Operations.

Marinelli comes to Santanna Energy Services with over 20 years of experience in Customer Service, Customer Experience and Customer Retention. Most recently, Marinelli worked as a Director of Customer Service and Retention at Endurance Warranty Services. There, he increased retention by over 6% and reduced the number of consumer complaints by 30% in 2017. This background has helped Marinelli to make an easy transition into his new position with Santanna.

What interested John about Santanna, "I love the history of Santanna Energy and want to be a part of something special.  Santanna makes you feel like you are a part of a family and that is what really attracted me after meeting Santanna's senior leadership."

For more information, please contact Joyeeta Banerjee at [email protected] or visit the Santanna Energy Services website at www.SantannaEnergyServices.com. Santanna Energy Services, an employee-owned business, is one of the original pioneers of low cost energy.

 

 

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SOURCE Santanna Energy Services


Source: PR Newswire (February 16, 2018 - 2:00 PM EST)

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