Hansen Technologies Limited (ASX: HSN) today announced that Sperian
Energy Corporation has signed a multi-year agreement for Hansen’s
business process outsourced (BPO) services. The agreement includes the
full Hansen Solutions Billing, Transaction Management, Operations, and
Financial services for Sperian Energy’s retail operations.
As a growing company operating in 6 competitive energy markets, they
were looking for a solution that would:
-
Support their expansion into additional power and gas markets; and
address the regulatory and business challenges of entering new regions
and services
-
Provide improved and outsourced management of their key back office
functions, including billing, enrollments/drops, meter data
management, remittance processing & financial reporting, and data
warehouse self-service reporting
-
Improve their customer services communications
-
Manage the data conversion from their existing CIS.
“We are pleased to welcome Sperian Energy to our growing customer base
of competitive energy marketers,” said Hansen Technologies CEO Andrew
Hansen. “With Sperian’s success and further plans for market expansion,
their choice in our BPO solution validates the significant investments
we have made in our cloud-based offering. We look forward to working
with them to migrate and integrate their business with our BPO services.”
“Hansen’s BPO offering was comprehensive and proven,” said Paul Keene,
Sperian Energy CEO. “By choosing to outsource our critical back office
functions to them, we can concentrate on our new business initiatives
and dedicate more resources to innovation and growth”
About Sperian Energy
Sperian Energy is a leading retail energy provider that helps consumers
and businesses take advantage of competition in U.S. states that have
deregulated their energy markets. Sperian currently operates in six
states: Illinois, Maryland, New Jersey, New York, Ohio, and
Pennsylvania. Sperian focuses on delivering exceptional service,
innovative technology, and competitive pricing.
About Hansen Technologies
With over 40 years’ experience, Hansen Technologies (ASX: HSN) is a
leading global provider of billing and customer care technologies for
Utilities, Telcos, and Pay TV operators. Employing over 900 experts,
Hansen’s proven and scalable solutions enable more than 200 clients to
deliver cost-effective end-to-end business initiatives that improve
their customers’ experience. Hansen has offices in Australia, USA, New
Zealand, China, Denmark, Germany, Argentina, South Africa, and the
United Kingdom. For more on Hansen, visit www.hsntech.com
| @Hansen_tech
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Copyright Business Wire 2017
Source: Business Wire
(June 8, 2017 - 7:00 AM EDT)
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