Residential customers see utility as trusted energy advisor
TECO Peoples Gas again received the highest overall score in the nation
in the 2018 Utility Trusted Brand & Customer Engagement™: Residential, a
Cogent Reports™ study by Market Strategies International.
Repeating its top performance for the fourth time, Peoples Gas ranked
highest in Brand Trust among the 130 electric, natural gas and
combination utilities across the country that are included in the study.
The study provides a comprehensive view into utilities’ relationships
with their residential customers, which includes operational
satisfaction, product experience and brand trust. Cogent Reports is the
syndicated research division of Market Strategies, a global market
research firm.
“Our team members work hard each and every day to provide world-class
service and we are proud that our efforts are recognized by our more
than 370,000 customers across the state,” said T.J. Szelistowski,
president of Peoples Gas. “We are committed to delivering reliable and
affordable energy as well as innovative solutions.”
More than 60,000 residential utility customers responded to the survey.
Peoples Gas was named among the "Most Trusted Utility Brands" in the
United States by Cogent Reports since the study began in 2014 and topped
the list since 2015. The utility also has been designated a Customer
Champion and Environmental Champion by the same group.
Peoples
Gas System, Florida’s largest natural gas distribution utility,
serves about 375,000 customers across Florida. Peoples Gas is a
subsidiary of Emera Inc., a geographically diverse energy and services
company headquartered in Halifax, Nova Scotia, Canada.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180709005609/en/
Copyright Business Wire 2018
Source: Business Wire
(July 9, 2018 - 11:11 AM EDT)
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